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Information for Single-Family Lending and Real Estate Professionals
Program Announcement
November 15, 2024
Temporary IT Network Downtime--Please Plan Accordingly!
Dear Lending Partners,
As of 2:00 pm PST, Friday, November 22nd through 8:00 am PST, Monday, November 25th, our internet network system will experience downtime due to moving IT equipment to another floor.
What does this mean to me:
1) The Lender Online System will still be availabe with no interruptions, including new loan reservations, uploading loan documents and reviewing loan status.
2) Homeownership staff will not be able to process or review the following as indicated in the time frame above:
Review or approve loan files
Reservation lock changes
Reservation program changes
Reservation Extensions
Rate buydown requests
Covenant document reviews
Employment change notices
We will process and review as soon as possible Monday, November 25th.
Thank you for your understanding and patience during this temporary disruption.
If you have any questions, please contact Corinna Obar at Corinna Obar or 206-287-4414..